I don’t know how much more clear it needs to be that the account was hacked than as the address they changed it to, but I went through the long process of filling out the form on the Skype website to get my account back and reverse the changes.Īnd then I got an email saying they can’t verify my identity and so they won’t even “check the status” of my account.
And Now, Skype Won’t Fix the Problem and Give the Account Back They were pretty convincing though, and everybody in my list got a similar message from them. The conversation above went on and on, but thankfully Chris Stobing is a smart guy, and didn’t fall for it. The account isn’t mine anymore, it’s now owned by some hacker.
#SKYPE SUPPORT PASSWORD#
The password had been changed, and I couldn’t recover the password because the email had also been changed. The first thing I tried was logging into Skype… no such luck. I happened to wake up in the middle of the night because our baby is teething, and checked my email before going back to bed and saw this. To help prevent this from happening to you, make sure that you enable two-factor authentication for all of your accounts, and that you use strong passwords as well. While this conclusion is really great for HTG, I do feel bad for all the people who reached out to me about their hacked accounts and don’t have a well-known website. We still have a lot of work to do securing everything else, because one victory isn’t going to stop these hackers from coming after us. Thanks entirely to the amazing Jon Galloway who contacted people on my behalf, I was able to get back into my Skype account. Late last night, Skype sent me an email letting me know that they had successfully changed my email address to and I should visit my account to review my changes.
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